CAEN Extends Product Warranty to 36 Months

CAEN SpA has announced a significant extension to its warranty policy. Effective immediately, CAEN SpA products will now come with a 36-month (three-year) warranty period. This move exceeds the standard 24-month period mandated by European Union regulations, providing customers with an additional year of coverage.

The 36-month warranty applies to CAEN-branded hardware and covers defects in materials and workmanship under normal use. This extension reflects the company’s commitment to product quality and customer satisfaction, ensuring comprehensive support for corrective maintenance and product replacement at the CAEN service center in Viareggio, Italy.

The warranty period for consumable parts such as batteries, bulbs, filters, and specific products etc. are not covered under this extended warranty, as they are subject to natural wear and tear. For more details, please refer to the terms of sale here.

CAEN continues to offer warranty extensions beyond the initial 36 months through optional services, allowing for even more comprehensive coverage. This enhancement aligns with the company’s focus on delivering reliable products and outstanding after-sales support to its global customer base.